Terms & Conditions
INTRODUCTION AND OVERVIEW OF VULUCI :
This policy applies to all the VULUCI platforms (the “Site” or “Website” or
“Mobile Application” or “App” or “Us” or “We” or “Social Media Platforms”), which
is operated and owned by Vuluci Brand., marketed and/or
managed by Vuluci Brand. It is VULUCI’s policy to comply with
general laws for protecting user information and bank details shared for the
purpose of availing VULUCI services. This regulates the processing of
information relating to you and grants you various rights in respect of your
personal data.
Any Images, Data or Files Uploaded on the website must not be used without
the consent of the authorized personnel of the brand.
The Website contains links to other websites over which we have no control.
VULUCI is not responsible for the privacy policies or practices of other websites
to which you choose to link from vuluci.com. We encourage you to review the
privacy policies of those other websites so you can understand how they collect,
use and share your information.
PRIVACY POLICY :
This Privacy Policy is intended for all Users of vuluci.com VULUCI is dedicated
for respecting and protecting the privacy of our Users. All information User
provides, such as phone number, address, current location, e-mail addresses or
any additional personal information found on the site, will be used solely to
support User relationship with VULUCI. VULUCI strives to develop innovative
methods to serve Users even better. VULUCI is designed to operate efficiently
while keeping user’s privacy in mind. This Privacy Policy outlines the types of
personal information that VULUCI gathers from its users and takes steps to
safeguard it. In order to provide a personalized browsing experience, VULUCI
may collect information from you, which may include technical or other related
information from the device used to access VULUCI platforms including without
limitation to your current location. By registering or using or visiting VULUCI
platforms, you explicitly accept, without limitation or qualification, the collection,
use and transfer of the personal information provided by you in the manner
described in the Terms & Conditions and Privacy Policy. Kindly read the Terms
& Conditions and the Privacy Policy carefully as it affects your rights and
liabilities under law. If you do not accept the Terms and Conditions and this
Privacy Policy, PLEASE DO NOT USE VULUCI SERVICES.
VULUCI reserves the right to take any rightful legal action against the customer
if any fraudulent activity is identified such as multiple usage & abuse of coupon
code, wrong claims for orders etc.
USER’S CONSENT :
By using or visiting VULUCI platforms, you expressly consent to the Terms and
conditions and our Privacy Policy and to VULUCI processing of Personal
Information for the purposes given under the Terms & Conditions and this
Privacy Policy, subject to the local laws, in the following ways such as;
to create a personalized account containing your contact information, email-id,
address, bank details etc based on information you provide or imported from
other sites or applications, or any information provided by third parties;
to contact you about any Website updates, informational and service-related
communications, including important security updates
to inform you of other services available from VULUCI or its affiliates, if any.
(“Affiliates” means entities that control or are controlled by or are under common
control with VULUCI); to enable you to provide feedback, and contact VULUCI
customer service in case of any problem with the services or emergency;
to conduct surveys, make promotions, advertise and to provide the results
thereof such as success stories etc; to provide information about you and your
experience to further promote our websites etc.
to help your friends, contacts, and potential customers find your profile and
connect with you;
to allow you to share your experience and information with your connections;
to give search engines access to public information; to detect, investigate and
prevent activities that may violate our policies and are illegal; to provide certain
information that enable users to network, post information on social media such
as Facebook, twitter, Instagram etc; to generate internal reports about the use
of our platforms and many more related uses.
VULUCI uses the information provided by you to create its own database and
networking, and may enable third parties to see your personal information for
marketing purposes. VULUCI has certain hashtags such as #vuluci #Style For
Every Time which will be provided to you while you purchase a merchandise
from VULUCI platforms. If you upload a picture on social media such as
Facebook or Instagram using these hashtags, the VULUCI platforms will
automatically link that picture to VULUCI platforms. The picture will be solely
used for marketing and promotional purposes and shall be visible to anyone who
uses the VULUCI platforms. Your Profile information may be used for
networking with other community members or may be visible to service
providers or customers who are using the Website. In addition, portions of your
personal information may be made public for networking.
You acknowledge that by providing your personal information, you have
consented to your information being used as described here. We shall take
measures to safeguard your information from unauthorized access or
inappropriate use by third parties. However, VULUCI has no control over third
parties’ websites and is not responsible for any sort of misuse or any other
liability. You acknowledge that by linking with third party websites, you are
aware of the potential misuse and risk involved.
I hereby authorize and give consent to Vuluci Apparels Private Limited to
send me, either directly or through any third-party service provider, various
forms of information, alerts, SMS messages, calls, commercial communications,
and other services to the telephone numbers listed above. I understand that
these numbers may or may not be registered with the National Do Not Call
Registry or listed in the National Customer Preference Register.
I also confirm that I will not hold ASBL or its third-party service providers liable
or file complaints under the Telecom Commercial Communications Customer
Preference (TRAI) Regulations, 2010, or any other applicable regulations,
including any amendments thereof, as may be applicable from time to time.
This consent will be automatically renewed every month. If you wish to
discontinue this service, please contact us before the due date on:
Instagram: vuluci_
WhatsApp: +91 9002188104
SECURITY :
You are responsible for ensuring that your login credentials (your username and
password) are kept confidential.
In order to provide security measures, we have implemented technical and
organizational measures specially designed to secure your personal information
from accidental loss and unauthorized access, use, alteration or disclosure.
However, due to the inherent open nature of the Internet and wireless
communications, we do not provide guarantee that your personal information will
be completely free from unauthorized access by third parties, because the
transferring of money over or through VULUCI’s Platforms are not within our
exclusive control.
Use of VULUCI services implies Users acknowledgement and assumption of this
risk involved. VULUCI has made all reasonable efforts to put in place
reasonable physical, electronic, and managerial procedures to safeguard the
information we collect.
We seek to ensure compliance with the requirements of the Information
Technology Act, 2000 as amended and rules made there under to ensure the
protection and preservation of your privacy. However, it is your responsibility to
not provide any sensitive data that you would not want to make public. You
should be aware that your account may be monitored by the customers and
service providers across the Websites.
We also use cookies to administer our platforms and deliver a personalized
experience. For additional detailed information on each of these, please see
below.
COOKIES :
“Cookies” are pieces of information that may be placed on User’s device by a
service provider for the purpose of facilitating and enhancing User
communication and interaction. To the extent possible depending upon User’s
device, VULUCI may use cookies (and similar items such as web beacons, tags,
etc.) to customize User experience, to make usage of Apps more convenient or
to enable VULUCI to enhance its Services. VULUCI may also use and place
cookies on User devices from our third-party service providers in connection
with the User services, such as an analytics provider that helps User manage
and analyse VULUCI Services. User may stop or restrict the placement of
cookies on certain devices or flush them from User’s browser by adjusting
User’s web browser preferences. However, User may still use VULUCI Services,
but it may interfere with some of its functionality. Cookies and similar items are
not used by VULUCI, and may automatically retrieve personal information from
Users device without User’s knowledge. Cookies are device and browser
specific, so if User makes a change to User’s environment VULUCI may reinstall
a cookie.
We might utilize session ID cookies to enable certain features of the website, to
better understand how you interact with the website and to monitor aggregate
usage by VULUCI users and web traffic routing on the Website. Unlike
persistent cookies, session cookies are deleted from your computer/ device
when you log off from the website and close your browser. Third party
advertisers on the website may also place or read cookies on your browser. You
can instruct your browser, by changing its options, to stop accepting cookies or
to prompt you before accepting a cookie from the website you visit. If you do not
accept cookies, however, you may not be able to use all portions of the website
or Services.
We might also use tracking technologies which may record information such as
internet domain and host names; internet protocol (IP) addresses; browser
software and operating system types; click stream patterns; dates and times;
and location from which the website is accessed. Our use of cookies and other
tracking technologies allows us to improve our website and your web
experience. We may also analyse information that does not contain Personal
Information for Trends and statistics.
CHANGES TO THIS PRIVACY POLICY :
VULUCI, reserves the right to change the prices of our product(s) at any time
without sending any Notices, at its discretion, to change, modify, add, or remove
portions from this Privacy Policy at any time. However, if at any time in the
future VULUCI plans to use personal information or location-based data in a way
that materially differs from this Privacy Policy, such as sharing such information
with more third parties, VULUCI, will post such changes here and provide Users
the opportunity to opt-out of such differing uses. Users, continuing to use our
services, following the posting of any changes to this Privacy Policy means
User’s acceptance to such changes.
POLICY TOWARDS CHILDREN:
The Website is not directed to children under the age of 18 years. We do not
knowingly collect personally identifiable information from individuals under the
age of 18 years. We do not specifically collect information about children without
parental consent or supervision. We encourage you to participate in your child’s
experience with VULUCI.
INFORMATION WE COLLECT AND DATA RETENTION :
We commit to respecting your online privacy and data. We further recognize
your need for appropriate protection and management of any personally
identifiable information (“Personal Information”) you share with us. The Personal
Information is used for such purposes as mentioned in this privacy policy.
VULUCI shall collect from its User Private Information and Publicly Available
information.
Private Information: Users full name, age, mobile number, permanent
address, current location, e-mail address, bank details or any other information
required for registering and creating and account and thereafter availing
VULUCI’s services. We may share your Private Information only as described in
this Privacy Policy and related documents.
Publicly-Available Information: The information made available to the public
shall include:
Name (as registered).
Contact Information including email address, phone number and residential
address.
VULUCI does not solicit any information provided by the User; however, if the
information is required by any Central/State Authority for whatsoever purpose,
information shall be shared by VULUCI, without seeking Users prior permission.
VULUCI may send User service-related emails (e.g., account verification,
changes/ updates to features of the Service, technical and security notices).
We collect the following general types of information about you when you visit
our Website: personal information, demographic information, behavioural
information, and indirect information. In each case, however, it is indicated on
the website whether any personal or demographic information must be provided
to use the requested services or not. Demographic information is information
that is not unique to you in the sense that it refers to selected population
characteristics, such as your ZIP code or postal code, age, preferences, gender,
race or ethnicity, occupation etc.
We also collect behavioural information regarding how you use our Website, the
areas of our site that you visit, what services you access, geo-location, browser
and operating system type, domain names, access times and referring Website
addresses etc. This information is necessary for analysing the use of resources,
troubleshooting problems, preventing fraud, and improving our services.
We collect indirect information about the User when you use certain third party
services on our Website and the collection of such information is considered
necessary for that purpose.
We collect financial information such as Bank Account details or Credit Card
/Debit Card details or other payment related details; solely for the purpose of
making payment to the service providers for the services availed by you.
We do not collect sensitive personal information like physical and mental or
other health conditions or medical records and history; Biometric information
such as fingerprints, voice & facial patterns and DNA any other sensitive
information which is confidential or sensitive by its nature.
We do not store information of users like the password of your email account or
bank details. The password of your VULUCI account automatically gets saved in
the VULUCI server when you create an account or register with VULUCI.
If you, choose to login with Facebook/ Google or similar sites, we import the
information that you choose to share with us by installing the application or
logging into that platform or Website, and we make it part of your account.
Because VULUCI allows you to share your information we make certain
information about you publicly available by default. Such information may, for
example, be accessed by everyone on the Internet, including users without
accounts, and may appear in public search engine search results.
We may personalize the advertisement shown on our websites. In order to
provide this personalization, in addition to information we collect about you on
our sites, we acquire information (including personal, demographic, behavioural
and indirect information) about the User from third parties who provide it to us.
We may also ask for your feedback after the services you avail in an effort to
deliver the best possible experience in future. We might communicate with you
regularly with tips, advice and survey information on using the Website to
improve our services. However, we provide you with the opportunity to opt-out of
these types of communications. If you choose to receive these types of
communications at the time of registration, but later decide to refrain from
receiving these communications, you may simply log into your account and edit
your account by changing the option to ‘Unsubscribe’.
We retain your personal information to further provide you with better services. If
you wish to delete or close your account, please contact us via DM
on: Instagram: vuluci_ or WhatsApp: +91 9002188104. An email will be sent
to you to confirm that your personal information and bank details have been
deleted. A repository copy of an email will be retained only for as long as
VULUCI reasonably considers necessary for its audit and record purposes.
VULUCI shall also retain logs, demographic, indirect, and statistical information
that may relate to you but do not identify you personally. If your personal
information was previously accessed by others using our Sites, we are not able
to delete the information or copies thereof from their systems.
If you do not want your information to be processed as described by this policy,
you may revoke your consent to our Privacy Policy. If you wish to do so, please
contact us. However, please note that if you do withdraw your consent, you may
not be able to use the relevant services and your account will be deleted.
VULUCI holds the discretionary right to delete the data after the period of 60
days from the date of deletion of your account. Thereafter, VULUCI may either
delete your personal information or de-identify it so that it is anonymous and not
attributed to your identity. For example, we may retain information to prevent,
investigate, or identify possible wrongdoing in connection with the Service or to
comply with legal obligations.
NON-PERSONAL INFORMATION THAT VULUCI COLLECTS :
VULUCI, automatically collects non-personal information from the User for the
VULUCI Services, such as IP host address, device-specific identifiers, computer
or smart phones configurations, number of times page has been viewed and
usage habits of the VULUCI users or any similar data. It may be possible at
times that while collecting non-personal information through automatic means,
VULUCI may unintentionally collect or receive personal information that is mixed
in with the non-personal information. While VULUCI will make reasonable efforts
to prevent such incidental data collection, the possibility still exists. If VULUCI
does inadvertently collect personal information, we will not intentionally use
such personal information for any purposes. VULUCI shall not be responsible for
the same if the information is collected unintentionally in such a scenario.
VULUCI, may also aggregate demographic information collected from the Users
(such as the number of users in a particular State) in a manner which does not
identify any one individual.
INFORMATION AND DATA USED:
Any of the information we collect from you may be used in one of the following
ways but not restricted to:
To Improve Our Website and Foster Positive User Experience. We continually
strive to improve our Website offerings based on the information and feedback
we receive from you.
To Improve Services and Respond to Queries Raised. Your information helps us
to more effectively respond to User’s service requests and support needs. The
email address you provide may be used further to send you information and
updates pertaining to your account or requests, in addition to receive occasional
VULUCI news, updates, related product or service information, etc.
Legal Purposes: We may share your information when we believe in good faith
that such sharing is reasonably necessary in order to investigate, prevent, or
take action regarding possible illegal activities or to comply with legal process.
We may also share your information to investigate and address threats or
potential threats for the safety of public or any person, to investigate and
address violations of this Privacy Policy or the Terms of Service, or to
investigate and address violations of the rights of third parties and/or to protect
the rights, property and safety of VULUCI users, employees, or public. This may
involve the sharing of your information with Law enforcement, Government
Agencies, Courts, and/or other organizations on account of legal requests such
as summons, court order or Government demand to comply with the Law.
Others: If we believe that disclosure is necessary or appropriate to protect the
rights, property, or safety of VULUCI, its User’s or any other person for that
matter. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk reduction.
INFORMATION SHARING AND THIRD-PARTY DISCLOSURES :
VULUCI uses the information we gather on the Website, whether personal,
demographic, collective or technical, for the purposes of operating and
improving the Website, fostering a positive user experience, and delivering the
products and services that we offer.
If you have provided consent to do so, we may also use the information
gathered to inform you of other services available or our affiliated companies or
to contact you for receiving feedback regarding current services or potential and
services that may be offered. We may also provide additional communications
and information on new services which may be of interest to you. The nature
and frequency of these messages will vary depending upon the information we
have about you. However, you may choose to refrain from receiving the same
while opting out at the time of registration or may be later as and when you
decide to do so.
Although we are committed to protecting your privacy, we do not promise, and
you should not expect, that your personal information or private communications
will always remain private. It may be shared to third parties as and when
required. As a user of the platforms, understand and agree that you assume all
responsibility and risk for your use of the platforms, the internet generally, and
the documents you post or access and for your conduct on and off the Websites.
We may share your information with third parties who help us in the delivery of
our services to you. We disclose information to companies and individuals we
employ to perform functions on our behalf.
We believe it is necessary to share information in order to investigate, prevent,
or take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of
VULUCI/ Vuluci Apparels Pvt. Ltd. Terms of Use, or as otherwise required by
law.
We transfer information about you if Vuluci Apparels Pvt. Ltd./VULUCI is
acquired by or merged with another company. In this event, we will notify you
before transferring or disclosing your personal information.
VULUCI may or may not provide links to third party services from within VULUCI
Service. VULUCI is not responsible for the privacy practices or the content of
these third-party services and such links should not be construed as an
endorsement of any such third-party services by us.
VULUCI shall not be responsible for any act of the user’s or third parties which
is contrary to the Terms of Use or Laws. VULUCI shall not be held responsible
for the illegal act of the user towards the other.
Instagram: vuluci_
WhatsApp: :+919002188104
In order to inquire about the privacy setting of your personal information with us,
contact the relevant Officer/Authority on:
Instagram: vuluci_
WhatsApp: :+919002188104
VULUCI retains indefinitely all the information we gather about you in an effort
to make your repeat use of the Website more efficient, practical and relevant.
You can delete your account from VULUCI’s online database, at any time. This
will remove all your personal details and bank account information from us.
OPT-OUT PROCESS:
The User may unsubscribe from VULUCI advertisement/marketing messages.
All unsubscribe or opt-out requests should be sent to us and VULUCI, will
process the Users request within a reasonable time after receipt. However,
VULUCI is not responsible for removing Users personal information from the
lists of any third party to whom User has shared information at his/her own
discretion. The User should contact such third parties directly and if the user
does contact, we assume that you have acknowledged all the risks involved
therein.
VULUCI TERMS OF SERVICE :
Use of the VULUCI Service is governed by, and subject to, the Terms of
Service. This Privacy Policy is incorporated into such terms.
CONTACT:
For questions or concerns relating to privacy, feel free to contact us at
Address: n0094, Bedrabad High School Road, Mirjachak, Bedrabad, Malda,
W.B.732210
Instagram: vuluci_
WhatsApp: :+919002188104
DISCLAIMER :
We reserve the right to change the terms and privacy policy from time to
time as we deem fit, without any prior intimation to you. Your continued
use of the website signifies your acceptance of any amendment to these
terms. You are therefore advised to read the privacy policy on a regular
basis. In case you disagree with any of the terms and privacy policies or
any amendments thereafter, you may terminate your use of this website
immediately. We follow generally accepted standards to protect the
personal information submitted to us, including the use of services form
third party service providers. Therefore, while we strive to use
commercially acceptable means to protect your personal information, we
cannot guarantee absolute security and thereby usage in a manner that is
inconsistent with this privacy policy. We assume no liability or
responsibility for disclosure of your information due to errors in
transmission, unauthorized third-party access, or other causes beyond our
control. The onus of protecting the classified/ personal information details
of every user solely depends on them and we shall take no liability in case
of any breach thereupon. We recommend you to protect your personal
information by never providing you credit card, debit or any other bank
account details to anyone. Vuluci provides maximum care as possible to
ensure that all or any data / information in respect of electronic transfer of
money remain secure. For completing online transactions involving
payments a user is directed to a secured payment gateway, Vuluci/Vuluci
Apparels Pvt. Ltd. do not store or keep financial data such as credit card
numbers/passwords/pins etc or any “Personal account related information”
for its own use. Since the transaction happens on a third-party network not
controlled by Vuluci/ Vuluci Apparels Pvt. Ltd., Once an online
transaction has been completed, the personal account related information
is not accessible to anyone at Vuluci/Vuluci Apparels Pvt. Ltd., at the
payment gateway, and this ensures maximum security. Vuluci/Vuluci
Apparels Pvt. Ltd. Shall not be liable for any loss or damage sustained
by reason of any disclosure (Inadvertent or Otherwise) of any information
concerning the user’s account and/ or information relating to or regarding
online transactions using credit cards / debit cards and/ or their verification
process and particulars not for any error, omission or inaccuracy with
respect to any information so disclosed and used whether or not in
pursuance of a legal process or otherwise. You play an important role in
keeping your personal information secure. You should not share your user
name, password, or other security information of your Vuluci account with
anyone. If we receive instructions using your user name and password, we
will consider that you have authorized the instructions.